Support
Support period for the application.
You have a free-of-charge support period when you buy Spatial Manager Desktop™ (1 year from the license purchase date). The support of the application (Updates and Support) includes your right to download, install and run any update released within the support period, as well as to enjoy the use of the answer center via email (support@spatialmanager.com) over the same period.
You can extend the support period for Spatial Manager Desktop™ by purchasing an extension through the product support prices page in the: (Spatial Manager Desktop™ prices page).
Notes:
- The products or prices shown in this image MAY CHANGE and they are displayed only as an example. In addition, when you access here from the application, you will only see the support products applicable to the installed Edition (Basic, Standard or Professional).
- The free support period was 30 days for all the licenses bought before 6/10/2016.
As you will see when you process the purchase of any extension, you will be able to enter your license number or activation key so that the process will automate the license extension. If you want to extend the Updates/Support periods of several licenses, or even change or homogenize these periods for all of them, you can click on If you have more than one key, click here and then enter the numbers or activation keys for all licenses.
Activate support extension for the application.
CAUTION: You must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses.
When you purchase one or more support products for Spatial Manager Desktop™, you will receive a confirmation by email in order to extend the support period for the application. After purchasing the support extension, the new support period will be automatically activated the next time you run the application.
Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com).
Disclaimer:
- Some components shown here (providers, names, window styles, etc.) may differ slightly from those on your computer.
- Certain features require Internet access. If you experience issues, check with your network administrator about a possible Proxy server. You can configure the Proxy settings in the application options.
- Some geographic data providers (Geocode, image maps, etc.) may require a user account, which you can set up in the Service Provider API Keys section of the application options.